# Privacy Policy

Last Updated: August 18, 2026

Southeast Plumbing Solutions respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request an estimate, contact our company, or communicate with us by phone, email, or text message.

By using our website or providing your information to Southeast Plumbing Solutions, you acknowledge the practices described in this Privacy Policy.

## Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request an estimate, submit a website form, schedule service, or otherwise communicate with our company.

This information may include:

* Name

* Email address

* Phone number

* Service address or general location

* Information about the plumbing, HVAC, or other services you are requesting

* Appointment and service information

* Communications you have with our team

* Other information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, such as your browser type, device information, IP address, pages visited, and general website usage information.

## How We Use Your Information

Southeast Plumbing Solutions may use the information we collect to:

* Respond to estimate and service requests

* Schedule and manage appointments

* Provide plumbing, HVAC, and related services

* Communicate about an existing or requested service

* Send appointment confirmations and reminders

* Provide service and customer-care updates

* Respond to questions and customer support requests

* Improve our website, services, and customer experience

* Send marketing or promotional communications when you have provided the appropriate consent

* Comply with applicable legal and regulatory requirements

## SMS/Text Messaging

If you provide your mobile phone number and separately consent to receive text messages from Southeast Plumbing Solutions, we may send messages consistent with the type of consent you provided.

Non-marketing messages may include communications regarding estimate requests, appointments, scheduling, service updates, and customer care.

If you separately opt in to marketing messages, you may also receive information regarding special offers, discounts, promotions, and service updates.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to a message. You may reply HELP for assistance.

Consent to receive SMS messages is not required to request an estimate or purchase goods or services from Southeast Plumbing Solutions.

## Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Southeast Plumbing Solutions does not sell, rent, or provide your mobile phone number, SMS opt-in information, or text messaging consent to third parties or affiliates for their marketing or promotional purposes.

## How We May Share Information

We may share information with service providers that assist us in operating our business, website, communications, scheduling, customer service, payment processing, or other business functions.

These providers may access information only as necessary to perform services on our behalf and are expected to handle that information appropriately.

We may also disclose information when required by law, legal process, regulation, court order, or when reasonably necessary to protect the rights, safety, or property of Southeast Plumbing Solutions, our customers, or others.

Mobile phone numbers, SMS opt-in information, and SMS consent are excluded from sharing with third parties or affiliates for marketing or promotional purposes as described above.

## Cookies and Website Analytics

Our website may use cookies and similar technologies to understand how visitors use the site, improve website performance, remember preferences, and measure the effectiveness of our marketing.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

## Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

## Third-Party Websites

Our website may contain links to third-party websites or services. Southeast Plumbing Solutions is not responsible for the privacy practices, security, or content of websites operated by third parties.

We encourage you to review the privacy policies of any third-party websites you visit.

## Your Choices

You may contact Southeast Plumbing Solutions to request that we update or correct certain personal information you have provided to us.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those communications.

For text messaging, reply STOP to opt out or HELP for assistance.

## Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

## Changes to This Privacy Policy

Southeast Plumbing Solutions may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

## Contact Southeast Plumbing Solutions

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Southeast Plumbing Solutions

Amory, Mississippi

Phone: (662) 350 0775

Email: [email protected]

Website: southeastplumbingsolutions.com

Related Policies
Please review our Terms & Conditions for additional information regarding use of our website, services, and communications.

## SMS Privacy Notice

By opting into SMS communications, you acknowledge the messaging terms described above. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Your mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.